Leather House reserves the right to unilaterally modify or renew the present terms and conditions of transactions made through its online store www.leatherhouse.gr, in accordance with its needs and business morals.
General transaction terms
Before joining the online store and browsing our site, we invite you to consult the following terms and conditions, which apply specifically to the use of our online store, located at www.leatherhouse.gr
Trading Confidentiality
Confidentiality is self-evident. The same basic principles governing classic transactions also apply to e-commerce. All information transmitted by the user / member to the company is confidential and the company has taken all necessary measures to use them only to the extent necessary in the context of the services provided. Some of the measures taken are the following: Only authorized employees have access to your transaction information and only when necessary, e.g. to handle your requests.
The company does not disclose the details of its customers and transactions unless it has written authorization from you or it is required by a court order or decision of another public authority.
The company uses third parties to support its systems, and has taken care to ensure privacy.
For your own security, you should also handle all information provided through the Service as confidential and confidential and not make any disclosure to third parties. In no case will our company ask you for your card details such as a 3-digit cvv card number, etc. These are registered on your payment form and are not stored anywhere in our records except in the bank's system to complete your transaction.
Newsletters will only be received if you wish and declare it during your membership.
In any case, leatherhouse.gr in no way discloses or discloses your personal data and the information you trust us. The personal data you make available to us as a member is used exclusively for the execution of your transactions. All information is encrypted and kept secure.
Leatherhouse.gr makes every effort to provide high quality services but is never responsible for any errors in product prices and features and can not ensure that there will be no interruptions of the web pages or "human" errors when updating / listing price of a product.
Product Recovery / Replacement
You can ask for them to be replaced a) in all cases where, with proven fault of our company, leatherhouse.gr was sold wrong products or products of poor and defective quality (error in order receipt, invoicing, shipment, damaged transport or poor packaging) and b) in all cases where there was a problem / actual defect in the product. In all cases and for all the above cases, the maximum refund period for replacement may not be extended beyond twenty (20) calendar days from the date of receipt. In addition, in all cases, the product to be replaced must be accompanied by the original proof of purchase. In all the above cases, the products to be replaced must be in the condition received by the customer, together with all the documents accompanying the product (eg Invoice Bulletin, Proof of Retail, etc.). Before each return, it is recommended to consult with the Leatherhouse.gr Online Shop.
In all cases, return and replacement is possible under the following conditions: Contact within 3 business days with the Online Store.
The product has not been used and is in its original packaging The product is accompanied by all necessary documents proving the transaction (eg Invoice Bulletin, Proof of Retail and so on)
In the event that they are not returned within 20 days then leatherhouse.gr may not accept any refund and replacement.
Order cancellation
An order may be canceled in the following cases:
Before the order is completed, during the online ordering process, you can leave the page before pressing the "Confirm Order" button on the bottom right of your screen. This automatically stops the ordering process.
Once you have completed your ordering process and want to cancel it, you will need to send an e-mail to and ask for it to be canceled.
If you have paid with a credit card and you want a refund, you first need to credit the money to our bank account and then return it to your own account. If the payment is made by a different bank, there may be some valeur until your payment is displayed, possibly a transfer charge from the bank. It also becomes clear that if the money is reimbursed to a different bank, the transport costs are borne by the customer.
Payment methods
Cash on delivery
The products can be shipped to you throughout the Greek Territory, and you pay with the receipt to the employee who will deliver them to you.
Payment via Credit Card.
The online store accepts Visa, Mastercard and Prepaid (prepaid) credit cards from any bank. Your transactions at our online store are protected by top online security systems guaranteed by the Bank, as well as by Paypal, the largest online trading company. For purchases with your credit card, follow the instructions in our online store. You will be asked to fill in details such as your credit card number and expiration date as well as the 3-digit cvv number on the back of the card. (Your card details are not stored anywhere in our records)
For invoice purchases of over € 500, payment must be made through a bank transaction by law. So can not be done with cash on delivery, please contact us for more information.
Clarification
The shades of products on the screen may be slightly different from the actual product
For any questions or clarifications please contact us at
Checkout
When your order is completed, you receive the message: "Your order was completed. Thank you. Your order number is xxxxx ... Please check your e-mail. A confirmatory e-mail with the details of your order is always sent to you. "
Receiving products
Your order will be shipped in about 4 business days unless there are reasons of force majeure.
Delayed order
Your order may be delayed for the following reasons:
The product has been delayed to be sent during periods of extreme weather or strikes, as well as in any case of force majeure, which may affect the shipment and delivery of your order. If it is impossible to communicate with you by phone and / or e-mail (if there is a problem with your order, either in relation to the product or in connection with payment) because your data that you have entered are not properly up-to-date.